Shopping Cart

Return Policy

Return/Refund policy

Since House of BLK offers both hand-crafted, fragile goods and non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Services. Please make sure that you’ve carefully read service description before making a purchase.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

Customerservice@houseofblk.com

This document was last updated on October 1, 2020

Someone purchased a

Custom Incense STICKS
24 minutes ago from San Diego

Someone purchased a

Hormuz - Artisanal Incense Sticks
18 minutes ago from Manchester

Someone purchased a

Aunty Energy - An Artisanal Incense Blend
5 minutes ago from Miami

Someone purchased a

London - Artisanal Incense Sticks
13 minutes ago from San Diego

Someone purchased a

Istanbul - Artisanal Incense Sticks
22 minutes ago from Washington

Someone purchased a

Bronx - Artisanal Incense Sticks
13 minutes ago from Las Vegas

Someone purchased a

Blessings - An Artisanal Incense Blend
6 minutes ago from San Diego

Someone purchased a

Custom Loose Incense Blend
3 minutes ago from Tampa

Someone purchased a

Nador - Artisanal Incense Sticks
4 minutes ago from London

Someone purchased a

Mulholland - Artisanal Incense Sticks
15 minutes ago from Pheonix

Someone purchased a

Brooklyn - Artisanal Incense Sticks
9 minutes ago from Washington

Someone purchased a

Provence - Artisanal Incense Sticks
14 minutes ago from Washington

Someone purchased a

Madurai - Artisanal Incense Sticks
10 minutes ago from Atlanta

Someone purchased a

Kadisha - Artisanal Incense Sticks
13 minutes ago from Pheonix

Someone purchased a

Yemaya - An Artisanal Incense Offering
23 minutes ago from Washington

Someone purchased a

Oshun - An Artisanal Incense Offering
28 minutes ago from Washington

Someone purchased a

Charcoal Tablets
21 minutes ago from Washington

Someone purchased a

Abundant Fruit - An Artisanal Incense Blend
16 minutes ago from Las Vegas

Someone purchased a

Divine Femininity - An Artisanal Incense Blend
12 minutes ago from Washington

Someone purchased a

Lover's Rock - An Artisanal Incense Blend
20 minutes ago from Manchester

Someone purchased a

Cape Town - Artisanal Incense Sticks
27 minutes ago from Atlanta

Someone purchased a

Abyssinia - Artisanal Incense Sticks
23 minutes ago from Tampa

Someone purchased a

Serengeti - Artisanal Incense Sticks
3 minutes ago from London

This is a cookie agreement request — you can customize it or disable on the backoffice. Cookies help us to provide you the best experience using our website.

Client service

BUSINESS HOURS:

Mon: 12:00 pm - 3:00 pm
Tues - Thurs: 9:00 am - 4:00 pm
Fri: 12:00 pm - 2:00 pm
Sat: closed
Sun: closed

6462045924

orders@houseofblk.com

777 S Alameda Street, Los Angeles, CA, US, 90021

We accept these forms of payment:

Credit Card: Visa, MasterCard, Discover, American Express,

Delivery:

DUE TO AN UNUSUALLY HIGH VOLUME OF ORDERS, please allow up to 7 business days for your order to be fulfilled. Your order will ship as soon as processing is complete. You will receive a notification as soon as a shipping label is created. Your tracking number will be provided. Customer service may have a tough time responding to all emails due to the high volume of inquiries and orders. Please look for confirmation emails.

RETURN POLICY:

Due to Covid-19, we are not currently accepting ANY RETURNS. If there is a problem with your order, please contact customer service and we will do what we can to accommodate you. Additionally, once your order is placed, we begin making the products. We will not adhere to cancellations once an order is placed. Thank you for understanding.

Back To Top